LN
Leah N

1 reviews | Active since Apr 2017

17 Dec 2017, 21:30

Bad Service and delivery time

Kensinton Debonairs , For the second time today made me wait for my food for almost 2 hours , there is no customer service and cant wait for food for that long i feel they are taking customers for granted and dont appreciate , our support , What Exactly is going on , Management should take note

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 17:07
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***