rM
rebecca M
1 reviews | Active since Oct 2015
03 Oct 2015, 20:36
bad service and attitude
I bought a tripledec with extra cheese then I was given a burned pizza with no extra cheese and it was not what I ordered the pizza was chilly my two year old could not eat it he was crying I was disapointed I nicely told them that he loves it .wen I called them they told me that they are closed.I must not eat the pizza and come to exchanged it tomorrow. I asked what are we going to eat the manager said he Dnt know but he is closed
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Debonairs Pizza's replyOfficial
06 Oct 2015, 11:30Hello sk12,
Thank you very much for taking the time to report your experience with our hammanskraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our hammanskraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Oct 2015, 11:30
Official
Hello sk12,
Thank you very much for taking the time to report your experience with our hammanskraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our hammanskraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)