Bad service

I ordered Pizza at 6:20 was told my order would be delivered at 7:10, I kept doing follow up and I received a call from debonairs and was advised delivery was out on its way. Until now no order was received, no phone call no nothing and it's the second this happened. Debonairs Tembi, Rabasotho is very disrespectful to the clients. I am very disappointed at their service.