JM
Jabu M

1 reviews | Active since Dec 2019

26 Dec 2019, 19:20

Bad service

Aibo debonairs ordered before 17:30still have not received my order. One branch has no idea of contact of another branch. Atleast the Decency of returning my call when it cuts off. I call back supposed delivery branch has no clue of my order

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Dec 2019, 13:00
Official
Hi Jabu

Thank you for taking the time to let us know about your recent disappointment as we value your engagement.

We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team and we sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. 
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,
The Debonairs Pizza Team