Bad service

The service was pathetic, horrible and poor. Placed my order at 17:20 and 3 hours later I am still waiting I phoned the call centre and the branch several times, I was sent from pillar to post, I had to follow up and no one reverted back to me with an outcome. At 21:00pm the call centre was closed and my food was not delivered. Funi, Zanele, asley, Lindiwe @call centre and Lerato@ Tsakane mall