sR
sibongile R
1 reviews | Active since Mar 2016
18 Mar 2016, 20:14
bad service
I ordered a pizza online only after one hour I asked if its going to be delivered oor not a guy answered couldnt catch his name, said the pizza its on it way. After another 20 minutes of waiting. I called again a girl samantha said she'll phone the driver to ask his whereabouts and phone me to let me know how far he is. Still they didnt call instead I phoned them to find out. They still didn't know whats happening with my order. I told the girl im cancelling she dididn't even care whether im cancelling or not. Now I have to make other alternatives. This is a bad bad service I got
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Debonairs Pizza's replyOfficial
31 Mar 2016, 08:15Hello sbosh.r,
Thank you very much for taking the time to report your experience with our princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 08:15
Official
Hello sbosh.r,
Thank you very much for taking the time to report your experience with our princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our princess crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)