CS
CORNE S
1 reviews | Active since Nov 2013
17 Mar 2016, 22:50
BAD SERVICE!!!
We are very unhappy with the service we received from your branch situated at Bellville Mall. Firstly they did not take down our order correctly, then they did'nt take down our delivery info correctly and never delivered the order. They did'nt even bother to contact us. When we phoned to follow up on the order they gave us numerous excuses and did'nt even bother or even attempt to make it sound like they care or wants to deliver a service to us, the customer. This is realy unacceptable and surely won't be ordering there again!
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Debonairs Pizza's replyOfficial
18 Mar 2016, 10:12Hello smalbergercorne,
Thank you very much for taking the time to report your experience with our bellville mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bellville mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Mar 2016, 10:12
Official
Hello smalbergercorne,
Thank you very much for taking the time to report your experience with our bellville mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our bellville mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)