HP
Henry P
1 reviews | Active since Feb 2016
28 Feb 2016, 13:14
bad service
My wife placed an order for an on the double pizza with sides. Our ticketno.88 was not called for more then 30min and people that came after has left allready. After I had to ask I learned that they are out of that side orders but no one got back to me. Then only the manager on duty came to me and started with my order. It took them 50min for 2 pizzas and sides. I called it not service and a lack of management <br> skills. Being in the food and beverage service myself, so I know how long it takes to do a pizza. Please do something about it.
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Debonairs Pizza's replyOfficial
02 Mar 2016, 10:02Hello henry prens,
Thank you very much for taking the time to report your experience with our Eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Mar 2016, 10:02
Official
Hello henry prens,
Thank you very much for taking the time to report your experience with our Eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Eerste river branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)