BS
Bilal S

1 reviews | Active since Feb 2016

26 Feb 2016, 20:42

Bad service

Tried calling for a order took 6 calls before they answered. Then when asked why so long the person that picked up cuts the call again coz could not answer me. When i call back she says wasnt her that answered. I am a regular customer very upset with this service.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Feb 2016, 09:17
Official
Hello Bilal suleman,

Thank you very much for taking the time to report your experience with our Goodwood cape town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)