SJ
Suane J
1 reviews | Active since Feb 2016
18 Feb 2016, 07:42
Bad Service
Last night we ordered our pizzas online after waiting for over an hour for the food it finally arrived. Our food was half made, half of the slices didn't have cheese on them there was no feta on the pizza etc. I then called the store and the cashier told me \Ok? So what am I suppose to do about it?\" I feel that is no way to talk to the customer we paid R104 for 1 pizza and it is half made????"
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Debonairs Pizza's replyOfficial
18 Feb 2016, 11:18Hello Suane94,
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Feb 2016, 11:18
Official
Hello Suane94,
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)