PR
Preshni R

1 reviews | Active since Aug 2015

14 Feb 2016, 18:59

bad service

Very disappointed with the service provided by debonairs dainfern square. This is the 3rd time they messed up my order. I get delivery after and hour and a half and then they forget half the order? I mean really your management cant even take responsibility for their actions when told about the fault. Now I'm sitting with cold pizza and waiting for the rest of my order! Extremely irate with this branch and lack of service thereof! Shame on debonairs pizza shame!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Feb 2016, 08:52
Official
Hello PRESH25,

Thank you very much for taking the time to report your experience with our dainfern square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)