TS
The S
1 reviews | Active since Jan 2016
08 Jan 2016, 09:13
bad service
The lady who helped me did not give me a buzzer that i did not even know they gave to clients when one pleced an order, i waited for my order for over an hour. i showed them my slip and i was told that the matter will be attended to. the continued to help other clients15 min later my slip was finally taken and i was told that they will make the pizza. i waited for another 10-15 for it to get done, no apology no nothing and the manager did not even ask the lady who helped me what happed she was very rude. i spent my money and therefore expect to be treated right with the same respect i give to them.
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Debonairs Pizza's replyOfficial
08 Jan 2016, 12:20Hello MissMpholo,
Thank you very much for taking the time to report your experience with our loch logan waterfront bl... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our loch logan waterfront bl... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Jan 2016, 12:20
Official
Hello MissMpholo,
Thank you very much for taking the time to report your experience with our loch logan waterfront bl... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our loch logan waterfront bl... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)