JM
Junior M
1 reviews | Active since Dec 2015
15 Dec 2015, 15:36
bad service
i ordered food online thinking this service would be great but to my disappointment the shop made no effort to contact me to address with the issues their were having we transport, i had to call and ask which still left me with a no solution. my food wasn't delivered and the manage wasn't very helpful, if management cant resolve a tiny issue like this i wonder how they make decision on a daily. seriously unhappy and still hungry
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Debonairs Pizza's replyOfficial
17 Dec 2015, 08:57Hello Junior1016,
Thank you very much for taking the time to report your experience with our Pan Africa Junction Shop. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pan Africa Junction Shop. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply17 Dec 2015, 08:57
Official
Hello Junior1016,
Thank you very much for taking the time to report your experience with our Pan Africa Junction Shop. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pan Africa Junction Shop. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)