hD
hermann D
1 reviews | Active since Nov 2015
16 Nov 2015, 12:54
Bad service
driver made neighbors phone me, because no airtime on his phone....<br> <br> <br> Ordered online and pizza was delivered without asking for payment as it was done online. Debonaires phone the police instead of just contacting me directly to resolve this payment issue.<br> <br> It was the most embarrassing and humiliating experience and all due to bad management and a no care attitude for R150.... WELL DONE GLENFAIR PTA !!!!!!
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Debonairs Pizza's replyOfficial
17 Nov 2015, 09:26Hello Hermanndq,
Thank you very much for taking the time to report your experience with our GlenFair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our GlenFair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply17 Nov 2015, 09:26
Official
Hello Hermanndq,
Thank you very much for taking the time to report your experience with our GlenFair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our GlenFair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)