Bad service

They don't even deserve a star. I made an online order today at yaruna center at 17:48 and requested my delivery to be at my door by 18:45. When delivery didn't come I made several calls to them this was after 19:15, after being taken from one call to the other someone finally assisted me to track my order I was told it was very busy and orders take time mind you I only live 15minutes away. Delivery finally arrived @20:00 only to find the pizza dry, cold and the dot was very black. The worst part to this is that the delivery guy refused to leave the pizza "the free pizza" as it's stated "if it's not hot ots free" in fact he said I'm waiting his time, when asked to call the manager he said his phone is not company phone and the company does not buy him airtime. He said if I want the manager I am to use my phone to call them as for him he is not waiting for nonsense plus if he takes it back he gets to take it home. I then called yaruna center this is now around 20:15 and there was no answer. This caused me to feed my family after 10pm. I'm so ****ed and i demand compensation. I wasted my airtime on them for nothing not to talk about my time as I planned to rest from pots for the day