Bad service

I placed an order to be delivered at a certain time, they showed up an hour before time and i told them to just wait so i can get my son to go to the gate because we werent ready but well be there within 5minutes. After waiting at the gate for more than an hour and calling the branch and no one called me back to tell me whats going on i drove to town to talk to the manager. The manager had an attitude to start with not communicating properly and asked the driver if i am telling the truth... I had to argue with the driver and he said something rude and walked away. When i asked the manager if why he allows the driver to speak to me like that he said wait while he check something on his phone maybe to see what happenned i dont know because he didnt communicate to tell me. I told him that i wont allow them to treat me like that and that they must cancel my order for i will order elsewhere.

This is now 46 minutes later from the original delivery time and a driver called me to say he is there to deliver again. I told him that i dont want it anymore. Atleast he apologised.... Maybe you must appoint him as manager for he has people s****s and know how to handle situations. This drivers name is victor... Perhaps he needs a promotion.