Bad Service
I ordered a delivery order at first however was then forced to change order to collection order as the order was below R50. I then selected the option to be collected 18:30pm on 28-09-2015 on arrival there was no order that was processed on there end...No order was received i was on a lunch break at the time and hence pre -booked order to allowed waiting...They requested to make the order on arrival as no order processed however time was not on my side as was on lunch i am highly disappointed that ordered and went all the way to Debonairs and not returning with the order that was suppose to be processed wasted petrol as well...<br> From: Debonairs Pizza <br> Date: Mon, Sep 28, 2015 at 5:54 PM<br> Subject: Your order is being prepared<br> To: [Email Removed]<br> <br> Hi Na-eemah`,<br> Your order has been received by Debonairs Pizza Parow (***).<br> Enjoy your meal!<br> The Debonairs Pizza team<br> <br>
Thank you very much for taking the time to report your experience with our Parrow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Parrow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)