SN
Sabelo N

1 reviews | Active since Jul 2018

26 Jul 2018, 19:43

Bad service

Order pizzas online and they cancelled my order with no reason after waiting for over a hour and my kids were expecting they pizza before they picked them up

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply18 Sept 2018, 15:30
Official

Hi Sabelo

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team


Customer Care Line: ***