SJ
Sibongile J

1 reviews | Active since Jul 2018

25 Jul 2018, 20:36

Bad Service

I ordered pizza at debobairs protea Gardens and it was never delivered. And didn't receive any call or any form of communication from the store. Had to make other dinner plans. So ****ed

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Aug 2018, 15:54
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***