FG
Fahim G

1 reviews | Active since Jun 2018

22 Jun 2018, 21:18

Bad service

DEBONAIR S LENASIA SOUTH is the worst to ever order food from ordered a pizza at 18:50 the consultant said 45mins to hr the food came 2hrs later 21:00 and pizza was cold and the driver said he can not leave the pizza with no payment the dot on the box was black i had to warm the pizza in the microwave BAD SERVICE i will NO Longer Be Buying from there .they say stick to the BAD SERVICE you know than go to the BAD SERVICE you dont know.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply26 Jun 2018, 15:22
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***