1 reviews | Active since Aug 2016

09 Jun 2018, 17:20

Bad Service

You wait hours and hours.... Like you waiting for a free meal. The employee shame... Are so used to this delay like its so normal for them. Your complain is just taken as one of the dramatic customers... So dissapointing

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 Jun 2018, 11:39
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***