1 reviews | Active since May 2018
Bad service
I am very disappointed in Debonairs Pizza shop in Tsakane Mall Springs. I ordered a triple decker Creamy chicken pizza online. Not only did my order take time to arrive, the crust was burnt from the edge about a centimeter inwards. On top of that the fillings was none existent for 3cm from the edge inwards towards the center of the pizza. What happened to qualify pizza for one's money?
This was the worst pizza experience I have had and to think I'm a loyal customer.
I even launched a complaint,but nothing has been done about it.
Hi Pule, thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Pule, thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***