1 reviews | Active since Jun 2016
Bad service
Debonairs montrose garage, the pizza is so *UGLY* i ordered bbq bacon and sweet sour ribs , the sweet and sour ribs came nd it was hot like it had peri peri sauces i then returned it and they didnt even apologise they just took it and did other 1, both pizza were so horrible like we ddnt even finish them...i went back to them after eating to give them feedback for next time in a nice way and they gave me attitude Nomthandazo was so rude and the other one was even able to tell me i've got issues, then other 1 moved out to go tell a friend at M&B about me, so like debonairs employes knows nothing about customer service face to face feedback is better than what i am doing they do not appritiate bad poor service
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***