Bad Service
I have never in my life received such bad service, firstly I don't understand why the driver is answering the phone, I just phoned debonnairs dube and the driver by the name Petros Molefe answers the phone and he was very rude!!!!when I asked if that's debonnairs he says nyenyenye!!What do you want and he laughs and I said excuse me!and he again repeated and continued to laugh....I found that very rude and what irritated me the most is that I'm using for damn airtime to place and order and the guy didn't take his job seriously....I'm a loyal customer and I don't c my self ordering from debonnairs ever again....
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***