1 reviews | Active since Apr 2018
Bad Service
I'm Sifiso Manama And I'm disappointed and unhappy of the treatment and service offered by the debonairs Pizza Protea Glen.
I ordered a R189 deal at 12:20pm and they called me at 12:25pm asking about my order then when I call around 1:03 I'm told the pizza driver his still coming.
1:40pm later no one is answering the call and there's no sign of the pizza guy,what's the point of having this service if you can't do it,it's not like I'm forcing to buy but this is not right.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***