RP
Rorisang P

1 reviews | Active since Mar 2017

22 Mar 2018, 14:57

BAD SERVICE

This is the 3rd time your drivers tells me to come downstairs when I get there hes no where to be found and rocks up 15 minutes later claiming he was in traffic

Please do something about your drivers

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2018, 15:28
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***