1 reviews | Active since Jun 2017
Bad service
On the 14th of February we ordered a pizza for delivery from Debonairs Arcadia..we ordered a meaty triple decker pizza and we got our delivery the bottom layer didn't have enough meat.it had bits a pieces and it was dry.we called Debonairs they agreed to replace the pizza and which they did but it was the same as the first pizza..we are not satisfied with the service,we payed for a triple decker pizza only to receive a pizza short of meat toppings.some slices had 1 cube of meat topping and the others only 3.debonaires arcadia is a joke,we pay for poor service..we even took pictures..we reported this matter to Debonairs head office on the 15th and havent received any feedback..we will never order at Debonairs ever again!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***