KN
Khanyisile N

1 reviews | Active since Apr 2016

26 Jan 2018, 18:09

Bad service

Ordered a pizza and people who came before me left while I was still waiting for my order....i waited an hour and a half. I was later told something was wrong with the pizza and they had to fix it....that is just frustrating

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Mar 2018, 15:39
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please tell us the branch you experienced this with so that we can escalate to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***