1 reviews | Active since Jun 2017
Bad Service
Debonairs (wetton circle) in Capetown sucks. I made an order for my family around 8:00pm , I paid and ask the order to be delivered to my address. I went out to a function cape back around 9:45pm to realized that the order has not yet been delivered. I called to inquire about my order, the response was so disappointing as i was told my order is still there because they are waiting for a driver to deliver it. How the hell does a company operate a delivery service if customers have to wait 2 hours to get 1 delivery made. This is the second time, i thought the first was a coincidence. I would never recommend anyone to buy or place order there as so many other customers complained about their **** service.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***