1 reviews | Active since Dec 2016

07 Jun 2017, 13:53

Bad service

<p>I ordered a pizza from Debonairs at 12h16 for delivery during my lunch time at 13h00 and the pizza only after 13h50, when I tried to call to cancel the order they say they have high volume of calls and I couldn't cancel</p>

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Replies (2)
Debonairs Pizza
Debonairs Pizza's reply07 Jun 2017, 16:52
Official

Thank you very much for taking the time to report your experience with our Umhlanga Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

's update26 Aug 2020, 12:21
Reviewer Update
Oddest thing is I never got my pizza or a refund on the purchase