1 reviews | Active since Sept 2015
bad service
<p>i called into place my order for delivery,,, i waited more than an hour,when i called back i was told that they was a strike in the location, i told them there is nothing happening at the c</p> <p>location because i was coming from Uitenhage, the consaltant told me she would ask the manager and come back to me, she did not do that and i called back again she told me the manager did'nt want to send a driver, what makes me angry after 15 minutes i saw a debonnairs skouter passing my place but they told me they cant come to me, and its not the first time im having bad service at this branch, cashiers dont have any manners when they speak to clients and they take their own sweet time to make a pizza i once bought a tripple deck and it was more than 30 minutes not a single person apologised to me,,, this is really un accceptable its not like we begging im using my flippin money to buy from them,</p>
still today lim ordering a pizza the delivery man tells me he does'nt have a change i told the caashier i willl pay with cash 100, what kind of service is this port alfred branch giving to clients? i believe its my choice to tip a driver not him to tell me its just a 7rand,,, i will never ever buy place an order ever again we will all find another place that will deliver lunch for us
still today lim ordering a pizza the delivery man tells me he does'nt have a change i told the caashier i willl pay with cash 100, what kind of service is this port alfred branch giving to clients? i believe its my choice to tip a driver not him to tell me its just a 7rand,,, i will never ever buy place an order ever again we will all find another place that will deliver lunch for us
Thank you very much for taking the time to report your experience with our Port Alfred branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Port Alfred branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
