Bad Service
<p>My girlfriend orderd a pizza on the 28 may 2017 at 14:06 , they delivered a wrong order. When i saw this the driver had already left, i called to tell them this and manager told me that he cannot take what i say, they dont have tripple decker for chicken and mashroom they make it, i go on to tell him that i was not informed by the cashier , i tell him that i will not accept what i didnot order, he then goes to tell me he will not be sending his driver up and down to do me a favour, the shock i had. I tell him this will not be a favour because the order is wrong.. Then he just cutts off the phone. I have never experienced such rudeness</p>
Thank you very much for taking the time to report your experience with our Walmer Times Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Walmer Times Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)