PVdb
Paul Van den berg

1 reviews | Active since May 2017

27 May 2017, 19:34

Bad service

<p>I placed a order for 5 small creamy chicken pizzas .After almost a hours wait the delivery guy comes and gives me 5 BBQ bacon pizzas ..when i called the manager of debonairs pizza in bellville he told me he will call me back in a few minutes after 10 min wait he called me back and said he will call me back again ..I have never in my life had such bad service from any fastfood company .</p> <p> </p> <p>Thank you debonairs bellville you will never see me again</p>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Jun 2017, 13:46
Official

Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)