1 reviews | Active since May 2017

22 May 2017, 21:48

Bad service

<p>I went to debonairs at protea glen mall round about 20:50pm Sunday on 21/05/2017 order triple stack meaty when I get home I had a mushroom and sauce pizza I was given a wrong order firstly I had a daughter who is allergic to mushrooms only saw it when she started to get the reaction I don't think I will go there anymore </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply09 Jun 2017, 15:08
Official

Thank you very much for taking the time to report your experience with our Protea Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)