BAD SERVICE!!!
<p>On 2017/05/20 at 19:21 I called Debonairs Pizza, Saxby Centre and ordered two pizzas and a sub. I then called at 20:12 as my pizza did not arrive. I only received the pizza 20:20 and one pizza was forgotten. I paid the driver in full and he said he will be back in a few minutes. About 25min ellapsed and I then called back at 20:40 and spoke to Irene. She was very rude and not aplogetic at all. I only received the pizza about 15min after. I understand mistakes are made but your staff should have some sort of customer service. Irene was really rude!!</p>
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Eldoraigne branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)