1 reviews | Active since Dec 2016

25 Dec 2016, 09:01

Bad service

<p>I ordered pizza yesterday at 05 pm Cosmo mall Imade it clear don't want chill they put chill.And still there is no meat pizza is dry base is like biscuits .I had to phone them to take back pizza the driver came at 09 pm.The manager said I am lying she said order was fine I asked her if she tasted pizza she didn't taste it .Cause when me and my wife tastes it it has chilli.service at Cosmo mall is horrible. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply28 Dec 2016, 14:13
Official


Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)