bad service
<p>i ordered on the double pizza at debonairs pizza and a 2lt coke cold drink. The order was delivered on 19:45, to my suprise the cold drink was opened and without acid, i called back the store at 19:50 was transfered to the manager and she apologised and told me they will send another cold drink...i waited and waited at about 20:45 i called the store again no one picked up...i called the customer care line and they gave me an incorrect email. this is unacceptable i will never order at that store again</p>
Thank you very much for taking the time to report your experience with our Pretoria CBD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pretoria CBD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)