Bad service
<p>We ordered 2 large pizzas at 17:49, order no 324. We were told that it will be ready in 20 minutes. At 18:15 it was not yet ready, we got our pizzas at 18:45 after order number 353 was called. The whole time my husband was waiting at the counter. When he inquired as to why it took that long and orders after ours were long ready, there was no explanation.</p>
Thank you very much for taking the time to report your experience with our Vaal Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vaal Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)