Bad service
<p>I placed a online order for 2 Real Deal 5 Sausage Pizzas today at 11h49</p> <p>I phone Debonairs Pizza Preller more or less 40 minutes after i placed the order to follow up. I was told the driver had already left with two deliveries. After 55 minutes I phoned again to follow up as the delivery adress is just around the corner. </p> <p> </p> <p>I eventually recieved the pizza just after 13h00, and asked the delivery guy why he took so long and he rep**** to me that he was the only person working. I also had him sign the delivery slip with the time of arival.</p> <p> </p> <p>And it doesn't help the pizza box is warm but the pizza inside is cold.</p> <p> </p> <p>If this is the type of service Debonairs delivers, I will rather use another restaurant that will be more than capable to deliver under half an hour</p>
Thank you very much for taking the time to report your experience with our Preller Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Preller Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)