VQ
Vuyokazi Q

1 reviews | Active since Sept 2014

06 Jul 2016, 07:20

Bad service

<p>Last night i ordered Chicken Filla with extra cheese for delivery in woodmead. Only to find out that i have paid for something which look like a chicken filla and the pizza was cold. I called yesterday to complain the cashier told me that the manager was busy on another call he will call me after that call. Till now no one called. I want my money back money now.</p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Jul 2016, 09:13
Official

Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)