SG
Stefnie G
1 reviews | Active since Dec 2013
14 May 2016, 10:13
BAD SERVICE
PIZZA IS VERY DRIE AND CANT GET A ORDER RIGHT,THEN THEY SAY THEY WILLL PUT MET TROUGH THE MANAGER AND NO ONE ANSWERS THEY ALSO **** AND TOLD ME THEY ARE NOT IN THE STORE WHEN I CALL THE LANDLINE TO COMPLAIN ABOUT MY ORDER THEY DID'NT SEND THE COKE WITCH I PAID FOR. THIS IS REALY BAD AND SHOCKING I HAVE NEVER EXPIERENCED THIS BAD SERVICE WITH DEBONAIRS PIZZA PRINCESS CROSSING ROODEPOORT.
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Debonairs Pizza's replyOfficial
16 May 2016, 07:44Good day Stefnie
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 May 2016, 07:44
Official
Good day Stefnie
Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)