1 reviews | Active since Feb 2017
Bad Serves and false advertising
How ridiculous. Placed an online order with Debonairs Pizza, how is it possible that it takes over 3 hours for them to deliver. hahaha dont understand how these oaks still keep in business. Also cant they be reported for false advertising? cause if that sticker promo is not red your pizza is free. Yeah right. I placed my order and the Shop Accepted the order at 10:02, I only received my pizza at 13:11. Once the guy arrived, I told him that is pizza i so cold I can cool off my cooldrink and I assume I also have to pay for the pizza or is he going to give it to me for free as per there promo? he responded and said with a ****y attitude: "You ordered it so you have to pay for it" And if anyone wants the proof I requested to keep my slips as they wanted to take it.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***