1 reviews | Active since Jun 2018
Bad review
I bought a chicken triple-decker pizza at the Wynberg branch, Cape Town on the 31/05/2018. I am dissapointed that the pizza had no meat at all , and it was just mushrooms and the red chillies. I was just eating only the 3 bases , I feel that I just wasted my money and will never buy pizza from your outlet again. I could have just bought a normal standard pizza and not the triple decker. Why are you selling a pizza that you cannot make ??? Just stop robbing us of our money and do not sell that pizza, even the cheese was not put on the pizza. I am appalled and feel ****** by the Wynberg Branch.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***