1 reviews | Active since Mar 2015
Bad Quality Pizza
<p>We ordered a Triple Decker Pizza online with certain exclusions on the pizza, the pizza was delivered after 1 hour and 30 minutes, the store did not even call to confirm order and apologise for the delivery being late, I called the store and spoke to the manageress Nandipha and she answered me by saying the driver is out.</p> <p>The pizza was horrible and the whole box was drenched with sauce hardly any sauce on the pizza, it was laying in the box and on top of the pizza.</p> <p>She really had a bad way of dealing with our complaint and she wanted to offer me a 10% discount on my next pizza, so much for customer service.</p> <p>Debonairs you should really train and employee staff that are professional and offer good customer service as we are paying customers and we are the source of your income.</p>
Thank you very much for taking the time to report your experience with our Kraaifontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kraaifontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
