DA
Danie A
1 reviews | Active since Sept 2013
05 Apr 2016, 10:27
Bad quality of pizza
On Sunday 3 April 2016 i boughr the 5 sausage triple decker pizza from this branch. <br> When i received it this pozza was dry and jad hardly cheese or topping. <br> I have by then already paid. I refused to take this pozza because the picture of promotion and the pizza was far different. <br> I was offered for them to make another pizza and i rep**** that they had their oppprtunity already. <br> I left my number and logged onto their website to complain. <br> No answer from anybody yet. <br> I have pictures to show of the pizza. <br> Thank you<br> Danie<br> ***
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
06 Apr 2016, 08:13Hello danieackermann,
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Apr 2016, 08:13
Official
Hello danieackermann,
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)