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Mmathapelo M
1 reviews | Active since Mar 2011
05 Jun 2015, 14:26
Bad Quality
Last night at around 18:15 we went into Debonairs Pizza at Dawn Park shopping and ordered a meaty triple decker. The pizza came 45 minutes later, with no hot or not sticker. When we opened the box the pizza looked messy, as if it was turned upside down and then side ways then upside down again, it was dry with no/very little sauce and the meaty bits we could count in one hand. The level of service in general was not up to standard. I know that I will definitely not support that particular store again.
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Debonairs Pizza's replyOfficial
08 Jun 2015, 12:01Hello Thappy,
Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Jun 2015, 12:01
Official
Hello Thappy,
Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)