ZT
Zanele T
1 reviews | Active since Jun 2013
08 Apr 2015, 11:16
Bad quality
On Sunday the 5th April at 19:30 I went to Debonnairs Pizza in South Gate and ordered a triple decker. They gave me a buzzer is supposed to notify me when my order is ready. I sat there for over 45 minutes with nothing. Eventually I went to find out if my Pizza was ready to find that it was though I wasn't notified. I did not enjoy the pizza because it was very dry and wasn't eatable. I could have returned it but I know by that time they have closed already. I know that it was late and the staff couldn't wait to go home but that doesn't mean that the quality must be compromised. I never had such issues before but I must say I was very disappointed.
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Debonairs Pizza's replyOfficial
09 Apr 2015, 09:14Hello LUTSHILANE,
Thank you very much for taking the time to report your experience with our South Gate Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our South Gate Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Apr 2015, 09:14
Official
Hello LUTSHILANE,
Thank you very much for taking the time to report your experience with our South Gate Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our South Gate Johannesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)