MB
Michelle B
1 reviews | Active since Apr 2016
17 Apr 2016, 16:15
Bad food quality
We ordered a large four seasons pizza with crammed crust for delivery from Debonairs in Lydenburg Mpumalanga .. When the pizza got to us the pizza was dry,the onions on the pizza was burnt, and worst of all for the crammed crust part they did not use cheese grillers, they gave us nornal viennas.. They expect us to pay 35.90 for cheese griller crammed crust , but INSTEAD we get normal cheap viennas .. Im very dissapointed with this debonairs!!!!!
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Debonairs Pizza's replyOfficial
18 Apr 2016, 12:30Hello Ms.M,
Thank you very much for taking the time to report your experience with our Lydenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lydenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 Apr 2016, 12:30
Official
Hello Ms.M,
Thank you very much for taking the time to report your experience with our Lydenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lydenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)