KG
Kimeshen G

1 reviews | Active since Nov 2015

14 Feb 2017, 18:34

Bad Food...Bad Service

<p>My family and I ordered Debonairs Pizza with the Columbine Square branch. I ordered extra beef on one of the pizza's however all I got was extra sauce. When I called the store to complain, Thuli, the so called manager, shoved me off by saying thats how it's made and nothing can change. I expect something extra when I ask for and pay for it. And the attitude of staff is pathetic ! What happened to good old Debonairs ?</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply05 Jun 2017, 16:35
Official

Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)