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kobus.smit kobus.smit

1 reviews | Active since Apr 2011

26 Nov 2019, 12:20

Bad food and NO feedback from Debonnairs

its been months, soon it will be a year that I am waiting for any response about the terrible pizza's that I had to pay for, the manager at this branch just keep on wiping out the complaints and not sorting it out to have more happy customers.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Dec 2019, 09:16
Official
Hi Louise

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
 
Kind Regards, 
The Debonairs Pizza Team